Last Updated on 21st November 2024. This Privacy Policy is effective immediately for Users after that date.

Digitgain Ltd (Trading as Jubilee Daycare) qualifies as a Data Controller under the Regulation (EU) 2016/679 of The European Parliament and of The Council of 27 April 2016 (General Data Protection Regulation (the “GDPR”)). As such, we aim to comply with all legal obligations which the GDPR imposes on Data Controllers.

Jubilee Daycare respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.

Please note: in addition to this policy, please also reference our GDPR Privacy Policy for further information on how we process personal data.

1. Definitions

In this Policy the following terms have these meanings:

“Cookie” means a small text file placed on your computer or device by our website when you visit our website;

“Our website” means this website, www.jubileedaycare.co.uk;

“Personal data” means data that we process which is any information that can be personally attributable to an individual such as a name, email address or telephone number;

“We/Us/Our” means Digitgain Ltd (Trading as Jubilee Daycare), a limited company Registered in England under Company Number 02251657, whose registered address is Greenwood House, Greenwood Court, Bury St Edmunds, Suffolk, IP32 7GY

2. About this policy

This policy describes:

The types of information that we may collect from you when you access or use our website – www.jubileedaycare.co.uk or interact with us; and

Our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to information we collect through our services and in the electronic communications sent through or in connection with our services.

3. What data do we collect?

Some data will be collected automatically by our website and other data will only be collected if you voluntarily submit it.

Automatically collected data, which includes data collected through Google Analytics will be non-personally identifiable data.

Data collected that you have voluntarily submitted may be personally identifiable data.

Depending upon your use of our website, we may collect some or all of the following data:

1. Emergency Contact Full Name
2. Address
3. Emergency Contact Email Address
4. Emergency Contact Phone Number
5. Additional information message/detail (may include further information about your child)
6. Browsing statistics and behaviour via Google Analytics (automatically collected)

7. Browsing statistics and behaviour via Wix (automatically collected)

8. Second Emergency Contact Name

9. Second Emergency Contact Phone Number

10. Your Child's Date of Birth 

11. Emergency Contact Email Address

12. Child's Full Name

13. Second Emergency Contact Address

14. Child's consents/permissions via tick boxes

15. Child's food order/meal choices (via form)

16. Terms and Conditions agreement

17. Payment method - 'Pay Full Amount Now' or 'Pay via Tax-Free Childcare'

18. Subscription Email Address

19. How did you hear about us

20. When parent/guardian is looking to register their child into nursery

21. Subscription First and Last name

4. How we use the information we collect

We use the information that we collect from you in a variety of ways.

This includes:

Operations

We use the information to provide the services and information that you request and to respond to enquiries, requests and questions.

Cookies

We use cookies to collect and analyse information on site performance and usage, to provide social media features, personalised advertising and to enhance and customise content.

For a live list of cookies that are active on our website, please click on the 'cog' icon at the bottom of the website and then click on the 'Cookie declaration' tab.

Cookie Consent: The cookie tool on this website remembers your privacy settings for the next time you visit the website.

You can obtain more information about cookies by visiting https://www.cookiehub.com/about-cookies

Google Analytics and Ads

We use Google Analytics to measure and evaluate access to and traffic on our website, and to create user navigation and behaviour reports for our website administrators and marketing team. Data collected from Google Analytics is not attributable to an individual.

We may run Google Ads campaigns for marketing purposes.

For information about how Google will use your personal data when giving consent to the cookies on our website, please visit: Privacy & Terms - Google

5. Storing and sharing your data

Do we keep your data?

We keep your data:

-    for as long as we need to in order to use it as described above in section 4;
and/or,
-    for as long as we have your permission to keep it, such as using it to send you our newsletter or other marketing materials and for your personal login to our website;
and/or,
-    if you are an active customer.

Where do we keep your data?

Personally identifiable data that you submit through our website will not be stored or transferred outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).

Do We Share Your Data?

We will only share your data if:

-    Your child is registered with Jubilee Daycare and/or, - You are a member of staff at Jubilee Daycare

We may have to share Employee, Child or Parent data with third parties, including third-party service providers and other entities in the group.

We require third parties to respect the security of Your data and to treat it in accordance with the law.

We will share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.

”Third parties” includes third-party service providers (including contractors and designated agents), local authorities, regulatory bodies, schools and other entities within our group. The following third-party service providers process personal information about you for the following purposes:

• Local Authorities – for funding and monitoring reasons (e.g. equal opportunities and uptake of funded hours)

• Regulatory bodies – for ensuring compliance and the safety and welfare of the children

• Schools – to provide a successful transition by ensuring information about the child’s progress and current level of development and interests are shared

• Famly – for the recording of Children’s progress, learning and development and for invoicing purposes

• Sage – for accounting and payroll proposes

• Bright HR - a human resources management system

We will share personal data regarding your participation in any pension arrangement operated by a group company with the trustees or scheme managers of the arrangement in connection with the administration of the arrangements.

6. Right of consent withdrawal

You may withdraw your consent for collecting your personal information at any time. To do so, please contact us at marketing@jubileedaycare.co.uk

7. Change or review of information

If you would like to review, change or delete personal data we have collected from you or you had submitted or permanently delete your account, please contact us.
For more information regarding the termination or deletion of your information, please refer to Section 9: Termination of this Privacy Policy.

8. Accessing or correcting your personal information

We take reasonable steps to accurately record the personal information that you provide to us, as well as any subsequent updates.

You have the right to ask for a copy of any of your personal data held by us.

We encourage you to review, update, and correct the personal information that we maintain about you. You may request that we delete personal data about you that is inaccurate, incomplete, and irrelevant for legitimate purposes, or is being processed in a way which infringes any applicable legal requirements.

Please contact the Nursery for more information on this process.

See section 15 below for contact details.

9. Termination of this Privacy Policy

You may at any time review or change the personal information we maintain about you by contacting Jubilee Daycare. Upon your request, we will delete your contact information and personal data from our active databases.

This Privacy Policy is effective until terminated by either party. If you no longer agree to be bound by this Privacy Policy, you must cease the use of Jubilee Daycare services. If you are dissatisfied with Jubilee Daycare, or any of these terms, conditions, and policies, your sole legal remedy is to discontinue using the services. Jubilee Daycare reserves the right to terminate or suspend your access to and use of the services without notice, if we believe, in our sole discretion that such use is in violation of any applicable law, or harmful to our interests or the interests of another person or entity, or where Jubilee Daycare has reasons to believe that their use is in violation of this Privacy Policy.

10. Children’s Privacy

We collect information that you voluntarily submit to us about your child(ren) when using our website.

We will delete any information that we no longer need to keep.

For more information, please read our GDPR Privacy Policy which describes how the Nursery collects and uses personal information about employees, children attending Jubilee and their parents in accordance with the General Data Protection Regulation (GDPR).

11. Changes to this policy

Jubilee Daycare reserves the rights to change this Privacy Policy at any time. Please check this page periodically for changes. Your use of the services after any such amendment or change in the Privacy Policy shall be deemed as your express acceptance to such amended/changed Privacy Policy and an assent to be bound by such changed/amended Privacy Policy. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

12. Governing law

This Privacy Policy and the use of the Website are governed by the laws of the United Kingdom. The parties undertake to first try to resolve any dispute by negotiation. If the parties fail to reach an amicable resolution through negotiation, Jubilee Daycare agrees to submit the dispute to the competent Court of United Kingdom.

13. Copyrights

The copyrights of our Website are the property of Jubilee Daycare.
Texts, graphics, photographs, animations, videos and clips, visible on the website are the object of copyright and are part of the intellectual property of Jubilee Daycare. Those may not be reproduced, used, presented or represented without an explicit written permission by Jubilee Daycare. Any distribution of files, obtained by the users of the website, or of parts of such files, constitutes a violation of the relevant intellectual property protection laws and is lawfully prosecuted.

Nothing contained on this website may be interpreted as granting a license or right of use as a trademark without the prior explicit written consent of Jubilee Daycare.

14. Miscellaneous

Jubilee Daycare is controlled, operated and administered entirely within the United Kingdom.

If you are accessing the Jubilee Daycare website from another jurisdiction, please be advised that you are transferring your personal information to Jubilee Daycare in the United Kingdom and, by using the website, you consent to that transfer and to abide by the applicable laws concerning your use of the website and your agreements with us.

This statement and the policies outlined in this Privacy Policy are not intended to and do not create any contractual or other legal rights in or on behalf of any third party.

15. Contacting us

If you have any questions about our website or this Privacy Policy or if you would like to request personal data that we may currently hold of yours, please contact the Nursery by telephone on 0118 9713840 and use the extension number 237 for marketing, by emailing marketing@jubileedaycare.co.uk, or by post at Jubilee Day Nursery, Rectory Road, Padworth Common, West Berkshire, RG7 4JD. 

More Information

For more information, please read our GDPR Privacy Policy which describes how the company collects and uses personal information about employees of the company, children attending Jubilee Daycare and the parents of the Children, in accordance with the General Data Protection Regulation (GDPR).